@Vivaldi Thank you, that's great news. I just have one question: if no user data was compromised, why are you asking for a new encryption password?
@stefano @Vivaldi
Not compromised, but probably corrupted.
Setting new encryption password means completely new database on server. Basically starting sync all over again. Make sure you have local backup of the Vivaldi state prior to entering the password.
Edit: The message asking for the new password is misleading. I entered my current sync password and everything went fine.
Is there a way to sync with a self-hosted backend or export to a standard format?
It's not possible to sync with a self-hosted backend. Some data can be exported, though. Take a look at this help page for instructions: https://help.vivaldi.com/desktop/tools/import-and-export-browser-data/.
@Vivaldi thank you very much.
@Vivaldi thank you all for your hard work
@Vivaldi Thank you for your hard work on this, one of your best features and I’m so glad it’s back.
@Vivaldi Wonderful news! Thanks to everyone who worked so hard to get the sync feature working again.
That's good news, thank you @Vivaldi
@Vivaldi, thank you for the hard work to fix the biggest Vivaldi crash I remember. Rest and happy holidays
@Vivaldi@social.vivaldi.net great news. I had written to Santa asking that a fix be my gift this Christmas. I really missed it. Thanks.
@Vivaldi Thanks but it appears I have lost my data
Did you log in and start Sync on all the devices you've been synchronizing? If not, please login and upload local data from all devices you want to keep in sync.
@Vivaldi Really sad that I lost all my data. I lost my mobile device a while ago and have only been using vivaldi on my laptop. So I'm assuming there's no way of recovering my data. I love vivaldi and will probably keep using it and have to set up all my bookmarks, favourites and settings again but this is awful
@Vivaldi I was happy that Sync was back on-line, but upon syncing I see that I've lost not only all my favourites but also all my notes and the pages on my reading list...! I am now very sad and very upset! This is unacceptable and I'm serious considering changing browser as I can't rely on Vivaldi any more!
@pedromiguel
Please log in and start Sync on the device that has your bookmarks, notes and more available locally to access them on other devices.
@Vivaldi Thank you for your reply. The problem is I don't have anything synced. I had to reinstall my OS when then Sync problems started. I suppose I lost everything...
@pedromiguel
If you only ever used Sync with one device and that device no longer has your browser data then I'm very sorry to say this, but yes, that data is gone.
@Vivaldi Just as I thought. Never thought this could happen. I do have some things backed up but not everything. Thanks.
@Vivaldi I have an old "recovery key" set up. Is it still valid?
@scrutinizer
Unfortunately no. Backup Encryption Keys are no longer valid and need to be generated and saved again.
@Vivaldi This is great news, is there going to be a blog post or anything on what the precise cause of it. I think that a lot of users are rumouring that bad things happened.
@Vivaldi There were times when this outage brought back painful memories of losing My Opera, Half of My Online Life.
good news: SYNC back online
bad news: data lost
thank god i have using mobile version therefore i can restore my data. What if if I didn't?
@Vivaldi I had to re-login to all my accounts and websites today that I usually remain logged into. Is this related to that?
@Vivaldi so, uh... does this mean all previously synced data is lost?
@cygnathreadbare
As long as the data is available locally on any of your devices, nothing is lost. You just need to log in and start Sync again on all of them.
@Vivaldi@social.vivaldi.net Ummmm the caption doesn't completely reflect the text in the image?
#Accessibility
@Vivaldi thanks, the only problem is that my computer is duplicated. That's more of a problem for you, especially if each device is duplicated.
@Vivaldi
Thank you
Worked like a charm.
@Vivaldi First, thank you so much for getting this up and running again!
Unfortunately, like a few others that have commented, I logged in, started the sync, but nothing has come down. Not sure if I'm a special case, but one day after this issue began, my hard drive died and I had to do a reinstall of Debian. And, of course, after installing Debian, I had to reinstall Vivaldi, but since this was after the issue began, I was unable to sync locally.
@Vivaldi I just read that if we had only synced on one device, which is my case, our data is gone?
@Vivaldi About 200 open pages disappeared from my mobile app. Apparently I've lost them forever, right?
@Vivaldi thanks for your hard work!
@Vivaldi Mayhaps, a good opportunity to ponder the advantages of implementing a local sync option?
@Vivaldi@vivaldi.net @jon@vivaldi.net
I appreciate the nice work that you have done. Thank you.
#Vivaldi #VivaldiBrowser #VivaldiSync #Sync
@Vivaldi Finally. Thanks! It's good to be back on Syncing.
@Vivaldi Thank you!
@Vivaldi Just wanted to express my gratitude to all of you who helped resolve the sync woes resolutely. As a fellow software engineer I understand how tough it is to deal with unexpected load on your services, so kudos to those responsible for bringing the sync service back online.
Happy holidays to the entire Vivaldi team and here's to an even better 2025